← Back to Encore

BEFORE YOU REACH THE STORE

Collect with confidence.

A hands-on rehearsal. Chinese on the screen, English by your side.

Already at the store? Open a Chinese note for the staff ↓

Independent practice for paid tixCraft orders. Not affiliated with 7-ELEVEN or tixCraft. Other ticket sellers use different steps. Check the collection method on your actual order.

Machine layout stays fixed; phones scale the screen without rearranging it.

Independent rehearsal, not an official page · Chinese collection screens come from tixCraft’s 2023 collection guides, with third-party ads hidden. Terms belong to that version; live screens may differ. Order details are fictional.

FOLLOW THE PICTURE

Tap 「購票/取票/訂房」 in its fixed position on the machine screen.

ibonPRACTICE ONLY · NOT OFFICIALTOUCH SCREEN
TOUCH DISPLAY
TICKET SLIP
Screens from: tixCraft official collection guide (PDF) ↗ · Screens and marks belong to their owners; ads hidden · practice only. Rights holders may ask us to remove them.

STUCK AT THE STORE?

Show this Chinese note to the staff.

Pick your situation, tap “Show full screen”, then turn your phone towards the clerk.

您好,我是外國旅客,不太會說中文。

我想用 ibon 領取「拓元售票」的演唱會門票(已付款)。

可以請您協助我操作機台嗎?

取票序號和取票號碼在我的手機上。

謝謝您!

It says: Hello, I am a visitor from overseas and speak little Chinese. I would like to collect my paid tixCraft concert tickets from the ibon machine. Could you please help me use it? My collection serial and number are on my phone. Thank you!

  • Clerks are not required to operate the machine for you. Let other customers pay first when the store is busy, and try another store if they cannot help.
  • Open your own order page first, with the collection serial and number ready. This site never asks for your real order details.

您好,我是外國旅客,不太會說中文。

我想用 ibon 領取「拓元售票」的演唱會門票(已付款)。

可以請您協助我操作機台嗎?

取票序號和取票號碼在我的手機上。

謝謝您!

BEFORE CHANGING THE KIOSK LANGUAGE

Keep ibon in Chinese for ticket collection.

User photos from 29 September 2026 show eight services in the ibon English menu and six in Japanese. Neither photographed menu shows a concert ticket collection entry. This rehearsal preserves each menu’s labels and arrangement.

The purpose of “Enter code” is unverified; it must not be treated as concert collection. The language selector and return sequence were not photographed. Our menu switch is a rehearsal control.

See tixCraft’s actual ibon screens ↗ · ibon service guides ↗

For this rehearsal: Keep or return to the Chinese home screen and start with 購票/取票/訂房, following the platform on your order. Encore’s companion hints explain the steps without translating the kiosk buttons.

On-site evidence: user-supplied English and Japanese service-menu photos from 29 September 2026. Findings apply to those photographed menus, not every machine, version, language or unseen service. The Chinese collection route follows tixCraft guidance.

Know the boundary.

Chinese pickup uses original kiosk images from tixCraft’s 2023 guides with interactive hotspots, practice inputs and fictional order details. Buttons retain their positions. Pictured ads and terms are historical, not current offers or policies. Foreign-language menus are photo-based reconstructions; unphotographed language selection and return navigation are rehearsal controls. No real order lookup or payment takes place.

Official collection instructions ↗ · View source PDF ↗

Source files rechecked: 30 September 2026 · Current hardware has not been matched page by page · Paid tixCraft collection only.